How many times have you tried to teach your mum or old granny a simple task on the PC, but you never seem to be able to get the message across?

Firefox? What is that? Browser? Browse what? …

In MakeTechEasier, we understand how you feel, because we have been teaching people to do simple stuffs on their computers day in and out and we know how frustrating it can be. Apparently, what appears simple to us is actually an arduous task for many.

In Windows 7, there is this small and simple application that could make your life much easier. Problem Steps Recorder is an useful tool that allows you to record down your steps to troubleshoot the issue. It is almost like a screencast application, except that it saves in the MHTML format.
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